CorVel wanted to create a mobile app that provided injured workers with better access to information about their workers compensation claim.
I served as the lead UX designer throughout the project cycle, from planning and requirements gathering to strategy, wireframing, prototyping, and production design.
Before creating the sitemap, we worked closely with Corvel to define what documents and functionality would be needed on the website based on their current system. From there, we moved forward into the sitemap and created a structure for the app's first phase.
After approval of the sitemap, I created a low fidelity wireframe that provided a visual representation of the screens listed in the sitemap. This helped the client and developers visualize how the screens would appear before moving into wireframes.
The low fidelity wireframes gave me a jumpstart on how the app's structure would look. After completing the wireframes, I used the Marvel App to create a prototype and conduct some guerrilla user testing.
Here are some examples of the final designs that I created for the Login, Pharmacy Card, Payments, and Claim Details screens. Once all of the screen designs were completed, I brought them into the Marvel App for another round of user testing.
The design prototype not only helped in testing user interaction, it also served as a great reference for the development team. The app launched in the summer of 2014 and is now available in the iTunes store for all of Corvel's claimants.